Alert Rules
A rule management page for global and machine-specific alerting logic.
Overview
Access: Admin or Page Access alert_rules; never Operator. Roles and access.
Help admins create and manage rules that notify people when important machine conditions happen.
Users can open this page globally or from a machine-specific route.
Access
- Visibility: Protected
- Primary routes:
/alert-rules,/alert-rules/:machineId,/machines/:machineId/alert-rules
What You Can See
- Existing rules grouped by machine or global scope.
- Rule details such as trigger conditions, recipients, and active settings.
- Expandable alert history for each rule.
What You Can Do
- Create, edit, rename, enable, disable, and delete rules.
- Filter by machine context.
- Review alert history and resolve or reopen alert records.
Conditions, Channels, and Costs
Classic Alert Rules support OEE, Performance, and Availability thresholds as percentages, with only less-than or greater-than comparisons. Time and shift checks include Off Duration, Idle Duration, State is Off, Sensor Disconnected, Shift Not Started, and Shift Not Ended; minute thresholds use greater-than comparisons. Read the selected condition and any active-shift limitation in the editor.
Channels are email, SMS, and webhook. SMS costs €0.10 per alert message per user, billed at month end, and requires explicit consent. For example, one message sent to three users costs €0.30. With no recipients, the alert is still recorded on the platform at no cost.
Silence / Unsilence temporarily mutes or restores one alert type or all alerts for a machine. A webhook delivers to another system by URL, optionally with Basic, Bearer, or custom-header authentication and a payload template.
Sensor-based rules never trigger for work centers. Some rules do not fire for active-shift machines; check the rule's notice. For newer scoped conditions, timing, escalation, SLA, and event handling, see Automator.
Main Entities
- Alert Rule
- Machine
- Recipient
- Alert Event
Outcomes and Limits
Common Outcomes
- Admins keep alerting targeted and useful.
Limits and Empty States
- A machine-scoped route naturally shows a narrower subset of rules.