Knowledge Base
A searchable library of knowledge entries with both list and graph-style exploration.
Overview
Help users find reusable answers, prior investigations, and related operational knowledge.
Users open it from the Workspace section in the main navigation.
Access
- Roles: Admin, Manager, Operator
- Visibility: Protected
- Primary routes:
/knowledge-base
Anyone who needs past guidance or linked context.
What You Can See
- A list view of knowledge entries.
- A graph view that shows relationships between knowledge, machines, and orders.
- Search and refresh controls.
What You Can Do
- Search for knowledge by title, description, tag, machine, or order context.
- Switch between list and graph views.
- Open or reuse a knowledge entry while investigating a problem.
Main Entities
- Knowledge Entry
- Machine
- Production Order
- Tag
Outcomes and Limits
Common Outcomes
- Users find a prior solution and avoid repeating the same investigation.
Limits and Empty States
- The graph view depends on linked data being available.
- Search may return no results when wording differs from the stored entry.
Related Pages
Use these page links to move laterally through the platform and keep context as you go.
Kanban
Track tickets, blockers, and work-in-progress items across the workspace.
Chat History
Review prior AI conversations and reopen context from earlier sessions.
User Profile
Manage user-specific account context and personal platform settings.
Related Workflows
Follow these task guides when you need a guided path instead of a page-level overview.
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Last updated 2 weeks ago
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