WorkspaceKanban

Kanban

A ticket board for managing work items by status.

Overview

Give users a shared board for operational tickets and support work.

Users open it from the Workspace section in the main navigation.

Access

  • Visibility: Protected
  • Primary routes: /ticket-kanban

What You Can See

  • Status columns such as open, in progress, resolved, and closed.
  • Ticket cards with searchable ticket details.
  • Ownership filters and quick-create controls.

What You Can Do

  • Search tickets.
  • Create new tickets.
  • Move tickets between columns.
  • Open a ticket card to review or update it.

Main Entities

  • Ticket
  • Assignee
  • Tag
  • Due Date

Outcomes and Limits

Common Outcomes

  • Users keep active issues organized and visible to the team.

Limits and Empty States

  • Filters can narrow the board more than expected.
  • Closed work may need to be reopened instead of recreated.
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