Account & SecurityChange Your Email Address

Change Your Email Address

Request an email change, confirm the new address, and know which address remains active.

Before You Begin

Who can do this: Every signed-in role for their own account. Start in User Profile, route /user, and make sure you can receive email at the new address.

Change and Confirm

  1. Select Change email.
  2. Enter the new address and request the change.
  3. Open the verification link sent to the new address.
  4. After confirmation, sign in using the new email.

Expected Result and Common Problems

The current email stays active until the new address is confirmed. Entering a new address alone does not replace the sign-in address. If you have not confirmed the link, use the current email for sign-in and check the new inbox.

See two-factor authentication for the separate second sign-in step and Help Center for account-specific support.